Terms of Service

Last updated: August 29, 2026

Welcome to Zelluxo. These Terms of Service (“Terms”) govern your access to and use of the Zelluxo website (the “Site”), as well as any products, services, features, content, or purchases made through the Site (collectively, the “Services”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or Services.

1. Use of Our Services

You must be at least the age of majority in your jurisdiction to make purchases through our Site, or use the Site with the involvement and consent of a parent or legal guardian.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You may not use the Site to:

• Violate any applicable law or regulation.
• Engage in fraudulent, abusive, or misleading activity.
• Attempt to gain unauthorized access to our systems or accounts.
• Interfere with the operation or security of the Site.
• Copy, reproduce, distribute, or exploit our content without authorization.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our Site are accurate.

However, we do not guarantee that product descriptions, images, colors, pricing, or other information will always be complete, accurate, or error-free.

We reserve the right to correct errors, update information, or change product availability at any time without prior notice.

3. Orders and Purchases

When you place an order through Zelluxo, you agree to provide accurate, complete, and current information.

Submitting an order constitutes an offer to purchase our products. We reserve the right to accept, decline, or cancel an order for any reason, including suspected fraud, pricing errors, inventory issues, or other circumstances.

Once your order has been confirmed, you will receive an order confirmation by email.

4. Pricing and Payments

All prices displayed on the Site are subject to change without notice.

You agree to provide valid and accurate payment information when placing an order.

By submitting payment information, you authorize Zelluxo and our payment providers to charge the applicable amount for your purchase.

We are not responsible for additional fees that may be charged by your bank, payment provider, or local authorities.

5. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery times vary depending on the destination and shipping method selected.

Shipping times are estimates and are not guaranteed. Delays may occur due to carriers, customs, weather, holidays, or other circumstances outside our control.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to the terms outlined in our Refund Policy.

Customers are responsible for reviewing the applicable return requirements before sending an item back.

We reserve the right to refuse a return or refund when the applicable requirements have not been met.

7. Cancellations

Because orders may begin processing shortly after they are placed, cancellation requests should be submitted as soon as possible.

Customers may request a cancellation within 24 hours of placing an order. Cancellation requests submitted after this period cannot be guaranteed.

If an order has already been shipped, the customer may need to follow the applicable return procedure.

8. Intellectual Property

All content available on the Zelluxo Site, including but not limited to:

• Logos and trademarks
• Product images
• Graphics
• Text
• Website design
• Videos
• Product descriptions
• Branding and other materials

is owned by or licensed to Zelluxo and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.

9. User-Generated Content

If you submit reviews, comments, photographs, testimonials, or other content to Zelluxo, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for business and marketing purposes.

You represent that you have the necessary rights to any content you submit and that your content does not violate the rights of any third party.

We reserve the right to remove content that we believe violates these Terms or applicable law.

10. Prohibited Activities

You agree not to use the Site to:

• Engage in fraudulent transactions.
• Impersonate another person or entity.
• Attempt to obtain another customer's information.
• Introduce viruses, malware, or other harmful code.
• Interfere with the security or functionality of the Site.
• Scrape, copy, or systematically collect information from the Site without permission.
• Use our products or Services for unlawful purposes.

11. Third-Party Services and Links

Our Site may contain links to or integrations with third-party websites, applications, payment processors, shipping providers, or other services.

Zelluxo does not control and is not responsible for third-party websites, services, policies, or practices.

Your use of third-party services may be subject to their own terms and privacy policies.

12. Disclaimer

The information provided on the Zelluxo Site is provided for general informational purposes.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

Nothing on our Site should be considered medical advice. If you have questions or concerns regarding your health or the use of any product, consult an appropriately qualified healthcare professional.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Zelluxo and its owners, employees, affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase or use of our products.

Our total liability relating to any purchase or claim will, to the extent permitted by law, be limited to the amount you paid for the product or service giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Zelluxo, its owners, employees, affiliates, service providers, and partners from claims, damages, losses, liabilities, and expenses arising from:

• Your violation of these Terms.
• Your misuse of the Site or Services.
• Your violation of applicable laws.
• Your violation of the rights of another person or entity.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, legal requirements, or other operational needs.

When we make changes, we will update the “Last updated” date on this page.

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

16. Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time if we believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our Services.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Zelluxo operates, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of the Services shall be handled in accordance with applicable law.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Zelluxo
Email: support@zelluxo.com